Carpe Omnia's Help Center (UK)  logo
Carpe Omnia's Help Center (UK)  logo

All articles

What happens after I place an order?Updated a year ago

📩 You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.


🚚 In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please get in touch with us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.

Was this article helpful?
Yes
No