Send us an email, and we will get back to you as soon as possible. We're glad to help 😊

Carpe Omnia's Help Center (UK) 

&#x1F4E6; Once your order is dispatched from our warehouse, you will receive an e-mail notification with your tracking details enclosed. It will include a clickable tracking link to the selected courier website. (Rest assured, even if the link doesn&apos;t display any information, it will definitely show up once it&apos;s updated) &#x1F4E7; If you don&apos;t receive a tracking code within 24 hours after placing your order, please check your spam/promotions or junk e-mail inbox. Otherwise, feel free to contact us via e-mail or live chat.

📦 Once your order is dispatched from our warehouse, you will receive an e-mail notification with your tracking details enclosed. It will include a clickable tracking link to the selected courier website. (Rest assured, even if the link doesn't displ

How do I track my CARPE OMNIA order?

Orders & Delivery

What happens after I place an order?

Can I make a change to my order?

Why doesn't my tracking link work?

What are your different delivery options?

What is your return policy?

How do I return an item(s)?

Can I exchange an item(s) in my order?

Why have I not received my exchange/refund yet?

How do I return a faulty item?

Returns & Refunds

Promotional Codes and Sales

Why isn't my payment method working?

Does CARPE OMNIA accept Klarna payments?

Payments & Promotions

How do I know what size to purchase?

Will you be getting more stock?

Product

Do I have to pay custom fees?

Customs & Duties

How do I get in touch?

Contact Us

How do I track my CARPE OMNIA order?Updated a year ago