How do I return an item(s)?Updated a year ago
Returns must adhere to the following 📦
- In original packaging/ or return your items in something non see-through, sealable & waterproof
- No signs of wash/wear
- Tags must not be damaged or removed
- No stains/hairs/odours
Please ensure that you handle the return through our designated returns portal.
Please return the item(s) to 📦:
Carpe Omnia Lifestyle Returns,
TDS Belfast,
Unit 26 Kilwee Business Park
Upper Dunmurry Lane
Belfast
BT17 0HD
United Kingdom.
Since we ask customers to cover the cost of returning their order, we suggest you return your item using a tracked shipping method. Please note we do not provide returns labels 🚚
In addition, we advise you to obtain and keep proof of postage until we have acknowledged receipt of your return 📝
We reserve the right to refuse a refund if your order does not adhere to the above ❌